3 - WHO goes where?

This is where the DR/BC planner needs to get buy in, and cooperation, from all the functional areas of the business. If you can only afford 10 seats at a hot site, and don't plan accordingly, and set expectations, you might just find that customer service thinks they are getting all 10, while inside sales thinks the same! You will need to select a core group that can keep the business functioning while you are rebuilding. If at all possible try to build a team around these people that meets every so often to make sure the plan is still " running true".

Critical to this is getting Human Resources involved early. You can run into some unique situations when expecting people to do something extraordinary, at least to them. They should know in advance what the expectations are of them in a disaster. The company should also know what to expect from employees, and make sure the plan covers these contingencies. One word - KIDS! Some unique examples from my experience:

  • A senior technician rides his bike to work on most days. If the weather is too bad, he uses a 40 year old clunker that barely runs. This person is not going to make it 50 miles each way, for a week, to the hot site on their own.
  • Your best and longest serving accounting clerk has not owned a car in 20 years because they carpool with another employee,  - one who is not required for the initial stage of a disaster.
  • Someone you're pretty sure has their own, reliable transportation, actually has to drop off and pick up a spouse, or the spouse can't get to work. 
  • Once you ask, you find out that "My spouse is a lawyer/doctor/VP who makes 10/25/50 times what I do. This job keeps me out of the house and covers the maid's salary." There simply is nothing you can do to entice them to participate in a DR/BC event.